How To Send and Prepare Your Package

This page has very detailed tips and instructions for preparing your package. For your convenience, here is our receiving address to copy and paste:

S.C. Bookscan S.R.L.

Str. Fabricii de Zahar, Nr. 135.

Cluj Napoca , Romania, 400624

Phone : +40 749 262 161

SENDING A PACKAGE YOURSELF (not from an online bookstore)

Here's an example label using the name "John Doe". Filling the label this way is preferred:

To:S.C. Bookscan S.R.L.


Str. Fabricii de Zahar, Nr. 135.
Cluj Napoca , Romania, 400624

Tel: +40749 262 161
(ORDER #1234-56789-1-65-55)

PREPARATION

Prepare your package securely. Be careful when using old boxes as books are very heavy and often rip through old cardboard. A poorly prepared package can arrive at our office with damaged or with missing books. Below is an example of a box that looks secure, because the box is not old and the box has been taped securely.

Below is some actual pictures of boxes we received from the shipping companies that are damaged. They are an example of what can happen during shipment due to old cardboard and lack of proper tape.

We do not want your box damaged. We highly encourage you to package your box securely and strongly. Also we recommend purchasing tracking and/or insurance when you send your package through the shipping service that you use.

We happily accept drop-offs to save money on shipping. Just please make sure to e-mail us first at info@bookscan.ro We want to make sure that we are prepared to receive your order. Also, if you have a large order of books and are not sure how to handle the order, then we can help you through the above email address as well.

If you want to drop-off, then please make sure that you have at least signed up first. Even though you are not using a shipping company to mail your package when you drop-off, please write the same information on the box as if you were going to send in an order to help us organize your order. If it is your first time, please make sure to fill out your user agreement form as well.

We highly encourage you to buy tracking from the shipping service you use. If things seem to be taking a while, please track your package before contacting us.

Tracking Number
If you have any other questions then please visit our

or contact us
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